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    The 4 reasons this dental patient left your practice

    Lisa Newburger rarely minces words in her articles … and she doesn't hold back when she recounts some of her own patient experiences that have caused her to leave practices

    Warning: This article is not for the weak at heart. This is the brutal truth … the truth that “we” your patients don’t tell you. Why? Because when we are done with you, we are soooo done. Haven’t you wondered why that patient you really, really liked never came back? Here are the reasons why…

    You are always late!

    Do you know how often I have to use my PTO because you are running late? It drives me absolutely nuts! For me to get stuck sitting in your waiting room because you came back late from lunch, the patient before me was late, or you had to take an emergency is infuriating. Life happens. If you are running late, please just pick up the phone and call me as early as possible. I will stay at work longer and not waste my vacation time. This is such an easy solution to solve. That is how you can get me back.

    More from the author: The top 30 pet peeves dental team members told us about their coworkers

    Read the next reason on page 2...

    Lisa Newburger, LISW-S
    Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" ...


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