• linkedin
  • Increase Font
  • Sharebar

    The top 8 worst types of patients in the waiting room

    It's not just the dentists and hygienists who have to put up with problem patients... the front office staff has to deal with them first.


    Nervous man

    The neurotic

    This patient is so fearful of being at the dentist that the fact they will have a bad experience becomes a self-fulfilling prophecy. They are tedious and keep asking the same darn questions over and over again, or interrupt you when you’re trying to talk to other patients.  Do they really think we are going to come up with a different answer the more they ask the same question? While it’s understandable that some people will be nervous, this one just gets on your nerves.


    Lisa Newburger, LISW-S
    Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" ...


    Add Comment
    • No comments available