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Lisa Newburger, LISW-S
Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" style of presentations and writing will make you smile or just shock you into taking some action. Either way, she is very effective at empowering others to reach their goals and feel better about themselves. Her entertaining workshops are available for national and international audiences. Writing for the dental industry since 2010, she uses an alterego (Diana Directive) to illustrate her points in a sarcastic but effective way. Presentations can be scheduled by contacting Lisa at www.discussdirectives.com/dental.html.
5 ways to ensure your dental staff has a great holiday season
5 ways to ensure your dental staff has a great holiday season
From throwing a holiday party to giving your employees some well-deserved time off, here are some tips to keep your staff in the holiday spirit.
The best way to ensure you hear "you're hired!"
The best way to ensure you hear "you're hired!"
Knowing how to navigate behavioral interviewing could make the difference in landing your next job.
The top 5 things you NEVER want to hear a patient say
The top 5 things you NEVER want to hear a patient say
These five complaints will make any dental professional cringe.
The top 5 things you never want to hear a patient say
These five complaints will make any dental professional cringe.
The top 5 things patients NEVER want to hear a dentist say
These dreaded words can be the difference between treatment acceptance or a quick sprint to the door.
The top 5 things patients NEVER want to hear a dentist say
The top 5 things patients NEVER want to hear a dentist say
These dreaded words can be the difference between treatment acceptance or a quick sprint to the door.
The best ways to help dental-phobic patients
The best ways to help dental-phobic patients
Many patients are afraid of the dentist, but a good experience can go a long way to mitigating their phobias.
The 5 worst ways to ask for a raise
The 5 worst ways to ask for a raise
Everyone would like a raise—but there are several surefire ways to ensure you won't get one.
The 5 worst ways to ask for a raise
Everyone would love a raise—but there are several surefire ways to ensure you won't get one.
8 ways to make your waiting room the "place to be"
8 ways to make your waiting room the "place to be"
Your waiting room gives patients their first impression of your office—but is it a good one?