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Denise Ciardello
Denise Ciardello is a professional speaker, published author, and cofounder of Global Team Solutions, a practice management-consulting firm that brings clinical and administrative teams together through customized practice development and coaching. She is the president of the Academy of Dental Management Consultants (ADMC) and a member of the National Speakers Association (NSA). She is an expert in efficient business systems and helping practices improve marketing results, professional image, and the bottom line. Her enthusiasm and knowledge for the dental profession has motivated many dental teams. You may contact her at [email protected]
A goal by any other name is a BAM
A goal by any other name is a BAM
What goals are set in your dental office? Daily? Weekly? Monthly? Any? This is one of the first questions we ask and 90% of the time the answer is crickets. ‘We know we should’ or ‘We’ve talked about it’ or ‘We just try to schedule/collect as much as we can everyday’ are the typical responses. As we discuss the schedule with the clinical team, we hear things like ‘We are twiddling our thumbs one day and don’t have time for a bathroom break the next’. I would like to break down the necessity of goals and define the mindset needed when discussing goals.
Do you have a practice bully?
Do you have a practice bully?
Bullying. We hear so much about it in the news today. It's no longer the mean boys that beat up kids for their lunch money or even the mean girls that don't invite other girls to the mall.
Note to office managers: Stop being in-house Siris
Note to office managers: Stop being in-house Siris
We live in a world of instant gratification, surrounded by digital technology that fuels this hunger for immediate knowledge. How many times have you been out with friends and someone asks a question that no one can answer handily?