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Dr. Roger P. Levin
Dr. Roger P. Levin is a third-generation general dentist and the chairman and chief executive officer of Levin Group, Inc., the largest dental practice consulting firm in North America. As a leading authority on dental practice management and marketing, he has developed the scientific systems-based consulting method that will increase practice production and profitability, while lowering stress. He can be reached at [email protected]
The biggest mistakes dentists make: Not scripting all patient interactions
The biggest mistakes dentists make: Not scripting all patient interactions
Every patient-practice interaction represents a chance to motivate and educate patients. Unfortunately, many dental offices haven’t written scripts for these conversations, and significant marketing and customer service opportunities are lost as a result.
The biggest mistakes dentists make: Thinking embezzlement will never happen
The biggest mistakes dentists make: Thinking embezzlement will never happen
Embezzlement can happen in any practice. Even yours.
The biggest mistakes dentists make: Investing in enterprises other than the practice
The biggest mistakes dentists make: Investing in enterprises other than the practice
One of the worst mistakes I’ve seen dentists make is investing outside of the practice… a move that can cause a 10–15-year financial reversal. I’m not suggesting that dentists should never do this. It’s a question of what you’re investing in, how much money you put into it, and who’s urging you to do it.
The sooner you control overhead in your dental practice, the sooner you can retire
The sooner you control overhead in your dental practice, the sooner you can retire
As a rule of thumb, a general dental practice should spend 59% of its revenue on overhead, says Dr. Roger Levin.
The biggest mistakes dentists make: Not providing adequate team training
The biggest mistakes dentists make: Not providing adequate team training
Aside from on-the-fly training and “shadowing” during working hours, few dentists make a strong commitment to providing training to help administrative team members perform better, says Dr. Roger Levin.
The biggest mistakes dentists make: Not working with a professional money manager
The biggest mistakes dentists make: Not working with a professional money manager
A conservative investment plan — paying excellent returns in good years and weathering not-so-bad losses in bad years — will serve dentists well, says Dr. Roger Levin.
5 things every practice should be doing for a thorough and comprehensive dental examination
5 things every practice should be doing for a thorough and comprehensive dental examination
Once the exam is complete, work your findings into an individualized treatment plan that includes everything from immediate needs, to eventual needs, to elective procedures patients may want to consider.
The biggest mistakes dentists make: Doing the same thing and expecting different results
The biggest mistakes dentists make: Doing the same thing and expecting different results
Too many dentists assume that all they need to do is “wait out” the economy, and they’ll eventually start to grow again. Dr. Roger Levin says that isn't going to happen.
Is it time for you to make over your dental practice?
Is it time for you to make over your dental practice?
If your dental practice's décor has seen better days, it’s time to initiate a practice makeover. It will give you a competitive edge in today’s challenging dental market.
The biggest mistake dentists make: Keeping staff members who are poor performers
The biggest mistake dentists make: Keeping staff members who are poor performers
If you have a team member who is a chronic poor performer in your dental practice, it’s time to address the issue, says Dr. Roger Levin. Here's how.