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    8 ways to make your waiting room “the place to be”

    Your waiting room gives patients their first impression of your office—but is it a good one?


    Coffee maker

    4. Accessible coffee

    Please make sure that the pot is accessible to patients. I really hate having to give my order to the receptionist so that she can make it in the back. How am I supposed to know what flavors you have? Also, keep the hot chocolate as an option so that I can give it to my kids to keep them quiet.

    Trending article: How changing patient expectations will impact your practice


    Lisa Newburger, LISW-S
    Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" ...


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