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    8 ways to make your waiting room “the place to be”

    Your waiting room gives patients their first impression of your office—but is it a good one?



    6. Pleasant front office staff

    The first person patients come in contact with is crucial at maintaining your brand. Please make sure that your staff is warm, friendly and engaging. Otherwise, why bother with anything else you are doing?

    Trending article: 6 tips for increasing staff performance


    Lisa Newburger, LISW-S
    Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" ...


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