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    8 ways to make your waiting room “the place to be”

    Your waiting room gives patients their first impression of your office—but is it a good one?


    Waiting room chairs

    8. Cosmetic updates

    How the space looks matters. If new furniture isn’t an option, how about a fresh coat of paint? Artwork doesn’t have to cost much, but it can liven up a room. Put some plants in and water them. Dead plants just don’t do it for your office. Think about how realtors stage a house when they put it on the market; it’s the same concept.

    Related reading: 5 important office updates for a modern practice

    You may wonder why I would take the time to write about something as superficial as how to upgrade your waiting rooms. It is simple: It is about your brand. You want to grow your business. When you have the business, you want to keep it. Look at your waiting room through the eyes of your patients. Is this “the place you want to be”?

    If you have any other suggestions for upgrading waiting rooms, email [email protected]


    Lisa Newburger, LISW-S
    Lisa Newburger, a master's level social worker supervisor, helps audiences find humor in talking about tough topics. Her "in-your-face" ...


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