The top five types of things patients hate but don't want to tell you
There's always going to be something your patients don't like—but they may not be telling you what it is.
Patients say the craziest things. But, what about the things they are thinking… but not saying?
These are the things that get repeated to their families and friends, but for some odd reason, not to us. The sad thing is that we need to know what they are thinking. We need to know exactly what they hate about us and our practice. (Toughen up people. You can handle it. You just need to find out what “it” is.)
I took a poll to find out what patients hate about the dental practices that they go to.
Continue to the following page to see what they hated most.