Front Office

The most important things to know when a new patient calls your dental practice
The most important things to know when a new patient calls your dental practiceThere’s no question that the phone can be one of the best parts of your dental practice. It can also be one of the worst parts as well. Here's what you need to know.
The 5 biggest misconceptions about imaging coding and reimbursement
The 5 biggest misconceptions about imaging coding and reimbursementDental technology and the material sciences are advancing at a rate never before experienced by the dental industry. It is difficult, if not impossible, for the average practitioner to understand and appreciate all the new “stuff” that has been developed and introduced to dentistry over the past 10 years. Things that not too long ago seemed like science fiction have now become reality.
The top 10 Dentrix features you probably aren't using
The top 10 Dentrix features you probably aren't usingIn 2003, my dental practice converted from an archaic DOS-based dental software to the impressive and robust Dentrix practice management software. To say the least, I was completely overwhelmed. Two years later, in 2005, I still felt like I hadn’t even scratched the surface of my new powerful software’s potential, so I applied to become a Certified Dentrix Trainer in order to learn everything there was to know about the Dentrix program.
Eaglesoft celebrates its 21st birthday
Eaglesoft celebrates its 21st birthdayLas Vegas is a popular place to celebrate 21st birthdays, and Patterson Dental chose the city as the locale to commemorate practice management software Eaglesoft’s big day. But at this event, unlike the trendy slogan, what happened in Vegas, wasn’t meant to stay in Vegas.
Patterson Dental honors eight scholarship winners during recent American Association of Dental Office Managers (AADOM) meetingDuring the recent American Association of Dental Office Managers (AADOM) meeting in Nashville, eight women were selected by Patterson Dental to receive scholarships toward the conference.
Cecilia Mescain, FAADOM, named as AADOM's 2015 Office Manager of the Year [VIDEO]
Cecilia Mescain, FAADOM, named as AADOM's 2015 Office Manager of the Year [VIDEO]Dental Products Report and Patterson Dental recently featured Mescain in an article detailing the good works done by her and her practice. In the article, which you can read by clicking here, Mescain says one of the greatest things about her job is helping others.
The future of dental practice management software and how it will impact your business [VIDEO]It may not be the piece of technology that comes to mind the quickest, but it’s one that makes your practice hum and keeps your profitability (as well as billing, appointments, reminders, and so much more) front and center in the mind of the dentist and dental team.
Double Take - Curve HeroI had worked in my father’s practice where he had old-fashioned charts. I also worked at a couple larger practices that had other practice management software options.
I Use That- DentiMax practice management systemTwo team members of Dr. Tiffany Nguyen’s staff explain what they like best about using this software system in their San Francisco dental practice.
The 20 most bizarre new ICD-10 codes
The 20 most bizarre new ICD-10 codes October 1, 2015 marks the deadline for the transition to the 10th revision of the International Classification of Diseases (ICD-10), which will introduce a whole new set of codes for dental and medical practices nationwide.