3 ways staff conflict is costing you patients
From 1 to 50, the best and worst states to work in a dental practiceFor many of us, we’re pretty partial to where we live and work. We think it’s a great place with a lot of great features. Maybe you love that you’re close to the mountains or ocean. Maybe you love the big-city vibe or the small-town feel. Maybe you think this is the best place to raise a family or the best place to be single and free. Maybe, just maybe, it’s the place where you were born and raised and you can’t imagine living anywhere else.
Sticky situations: What to do when the dental assistant says she "feels like the maid"
Sticky situations: What to do about a dentist who sporadically discounts his treatment?
How to streamline the insurance aging report The insurance aging report is one of the least favorite reports for administrators to run, but is so important for keeping up your practice’s cash flow.
The 3 big reasons why your team members are quitting
What Would Dayna Do ... about the ethics of waiving copayments in the dental practice?
What Would Dayna Do ... about the ethics of waiving copayments in the dental practice?
5 ways to impress your dental patients (from me, your patient) When I moved to New York, I was still on the insurance plan of my company, which was headquartered in Oklahoma. What was a great benefits package in Oklahoma was slim pickins in New York City, and I was forced to choose between two or three dentists within all five boroughs who would accept my insurance. Naturally, I chose the one closest to me (after checking his Yelp reviews, of course).
The 12 weirdest things a coworker has ever done inside a dental practiceLet's face it and be honest here. We've all had that one job where that one person worked with us—and we wondered what was wrong with that person. I mean, he or she might have been perfectly nice and treated us perfectly fine—but there was just something different about him or her.
Sticky situations: What to do about the dentist's meddling wife?