Management

How to streamline the insurance aging report The insurance aging report is one of the least favorite reports for administrators to run, but is so important for keeping up your practice’s cash flow.
The 3 big reasons why your team members are quitting
What Would Dayna Do ... about the ethics of waiving copayments in the dental practice?
What Would Dayna Do ... about the ethics of waiving copayments in the dental practice?
5 ways to impress your dental patients (from me, your patient) When I moved to New York, I was still on the insurance plan of my company, which was headquartered in Oklahoma. What was a great benefits package in Oklahoma was slim pickins in New York City, and I was forced to choose between two or three dentists within all five boroughs who would accept my insurance. Naturally, I chose the one closest to me (after checking his Yelp reviews, of course).
The 12 weirdest things a coworker has ever done inside a dental practiceLet's face it and be honest here. We've all had that one job where that one person worked with us—and we wondered what was wrong with that person. I mean, he or she might have been perfectly nice and treated us perfectly fine—but there was just something different about him or her.
Sticky situations: What to do about the dentist's meddling wife?
Sticky situations: How to handle team members who have a verbal confrontation
3 common, crushing mistakes made by the person answering your dental practice's phone A recent report by the Scheduling Institute revealed that dental practices are losing money and business simply because of the way the phone was being answered in the practice.
What is one of the biggest dental practice design mistakes made by dentists? When asked about the biggest mistakes that dentists make when planning an office redesign or new office build, Dr. Mark Tholen is quick to answer.
What Would Dayna Do ... about the upcoming Medicare deadline?