Management

The biggest mistakes dentists make: Ignoring staff conflict
The biggest mistakes dentists make: Ignoring staff conflictEvery dental practice will face conflict from time to time. It’s a result of both being in business and the realities of human nature. Even teams who get along extremely well experience periodic arguments.
The hygienist’s role in building relationships
The hygienist’s role in building relationshipsIn modern dental practices, a well-trained hygienist can have the greatest influence on the strength, depth and continuity of relationships with patients.
When should you add more hygiene time?
When should you add more hygiene time?When it comes to growing your hygiene revenue, there is one common theme many practices miss asking themselves: “Do we need to add more hygiene time?”
How self-awareness impacts leadership success
How self-awareness impacts leadership successA study was published in 2010 by Green Peak Partners and Cornell’s School of Industrial and Labor Relations2. The study examined 72 executives at public and private companies with revenues from $50 million to $5 billion. The research studied a number of executive interpersonal traits. It was found that the element of self-awareness was a highly significant trait associated with leadership success. In fact, the higher level of self-awareness, the higher level of leadership success.
5 things to know about Practice Mobilizer
5 things to know about Practice MobilizerPractice Mobilizer is a free secure app from Sikka Software that allows dentists to monitor their schedule, communicate with patients and track financial and clinical data using their Android or iOS mobile devices.
How to fight stress in the dental practice with systems and training
How to fight stress in the dental practice with systems and trainingStress is so prevalent for practice owners and teams, you may think it’s an unavoidable occupational hazard. In fact, though it can’t be eliminated completely—there will always be “challenging” days at the office—you can radically reduce stress and the negative feelings, fatigue and general dissatisfaction it can cause.
3 things dentists can learn from big (non-dental) corporations
3 things dentists can learn from big (non-dental) corporationsAs a private-practice owner, you may not think you can learn much from the companies on Fortune’s 2015 World’s Most Admired Companies list. After all, they’re big – really big. So how can anything done by these super-sized, wildly successful, profitable companies possibly be relevant to a small or mid-sized dental practice in Smallville, USA?
3 reasons new employees shouldn’t answer the phones
3 reasons new employees shouldn’t answer the phonesIt is typical in a dental office that when we hire a new employee at the front desk, they start by answering the phones for the office. Really, when looking at it from the dentist’s perspective, that is the easiest thing to start with, right? That definitely seems to make sense, but frankly, that is one of the worst things you can do for your office with a new employee.
4 myths about dealing with conflict in the dental practice
4 myths about dealing with conflict in the dental practiceDentists require a team of staff members to serve the needs of the patient. When everyone is busy, working together, there is room for conflict to arise.
The biggest mistakes dentists make: Investing in enterprises other than the practice
The biggest mistakes dentists make: Investing in enterprises other than the practiceOne of the worst mistakes I’ve seen dentists make is investing outside of the practice… a move that can cause a 10–15-year financial reversal. I’m not suggesting that dentists should never do this. It’s a question of what you’re investing in, how much money you put into it, and who’s urging you to do it.