Management

The biggest mistakes dentists make: Doing the same thing and expecting different results
The biggest mistakes dentists make: Doing the same thing and expecting different resultsToo many dentists assume that all they need to do is “wait out” the economy, and they’ll eventually start to grow again. Dr. Roger Levin says that isn't going to happen.
The most innovative, unique way to grow your practice: Part 1
The most innovative, unique way to grow your practice: Part 1Today, numerous dentists are still asking the big question, “What does it really take to have a highly successful dental practice in this new economy?” Recently I interviewed Eric Nuss, Director of the Henry Schein Business Dental Institute.
The 4 reasons this dental patient left your practice
The 4 reasons this dental patient left your practiceGoing to a dental practice is an intimate experience. It is one fraught with pain emotionally and financially. Dentists need to look at why people leave and fix what they can so they don't lose patients.
The biggest mistake dentists make: Keeping staff members who are poor performers
The biggest mistake dentists make: Keeping staff members who are poor performersIf you have a team member who is a chronic poor performer in your dental practice, it’s time to address the issue, says Dr. Roger Levin. Here's how.
Dear Coach: Advice for a dentist who feels exhausted every day
Dear Coach: Advice for a dentist who feels exhausted every dayA dentist is worried that he doesn't have the time to chat and listen to every patient. A practice management coach offers some advice on how to deal with the situation.
The biggest mistakes dentists make: Not using KPIs
The biggest mistakes dentists make: Not using KPIsAnalyzing numbers on a daily, monthly, quarterly and annual basis is now an essential part of running a successful dental practice.
The biggest mistakes dentists make: Neglecting leadership training
The biggest mistakes dentists make: Neglecting leadership trainingThe more training that dentists have, the better prepared they will be to handle those difficult situations that come up when they least expect them in the dental practice.
4 rules to make sure staff meetings don't turn into staff beatings
4 rules to make sure staff meetings don't turn into staff beatingsRemember, problems in the dental practice aren’t going to go away just because you put your head in the sand. Communication and creative problem solving are essential for a team to thrive.
Are you a leader or a manager in your dental practice?
Are you a leader or a manager in your dental practice?By following some simple steps, you’ll empower your team to excel and free yourself to focus more on dentistry
What is emotional intelligence and how it does it affect a dental practice?
What is emotional intelligence and how it does it affect a dental practice?Executives can have excellent schooling and their IQ is out the roof, but something separates those who have stellar careers and those who end up working for the stars.