Management

Do you have a practice bully?
Do you have a practice bully?Bullying. We hear so much about it in the news today. It's no longer the mean boys that beat up kids for their lunch money or even the mean girls that don't invite other girls to the mall.
Are you working with employees or team players?
Are you working with employees or team players?Effective teamwork is easier said than done. We explore 10 questions to help you evaluate how well your team works together.
The biggest mistakes dentists make: Not providing adequate team training
The biggest mistakes dentists make: Not providing adequate team trainingAside from on-the-fly training and “shadowing” during working hours, few dentists make a strong commitment to providing training to help administrative team members perform better, says Dr. Roger Levin.
The biggest mistakes dentists make: Doing the same thing and expecting different results
The biggest mistakes dentists make: Doing the same thing and expecting different resultsToo many dentists assume that all they need to do is “wait out” the economy, and they’ll eventually start to grow again. Dr. Roger Levin says that isn't going to happen.
The most innovative, unique way to grow your practice: Part 1
The most innovative, unique way to grow your practice: Part 1Today, numerous dentists are still asking the big question, “What does it really take to have a highly successful dental practice in this new economy?” Recently I interviewed Eric Nuss, Director of the Henry Schein Business Dental Institute.
The 4 reasons this dental patient left your practice
The 4 reasons this dental patient left your practiceGoing to a dental practice is an intimate experience. It is one fraught with pain emotionally and financially. Dentists need to look at why people leave and fix what they can so they don't lose patients.
The biggest mistake dentists make: Keeping staff members who are poor performers
The biggest mistake dentists make: Keeping staff members who are poor performersIf you have a team member who is a chronic poor performer in your dental practice, it’s time to address the issue, says Dr. Roger Levin. Here's how.
Dear Coach: Advice for a dentist who feels exhausted every day
Dear Coach: Advice for a dentist who feels exhausted every dayA dentist is worried that he doesn't have the time to chat and listen to every patient. A practice management coach offers some advice on how to deal with the situation.
The biggest mistakes dentists make: Not using KPIs
The biggest mistakes dentists make: Not using KPIsAnalyzing numbers on a daily, monthly, quarterly and annual basis is now an essential part of running a successful dental practice.
4 rules to make sure staff meetings don't turn into staff beatings
4 rules to make sure staff meetings don't turn into staff beatingsRemember, problems in the dental practice aren’t going to go away just because you put your head in the sand. Communication and creative problem solving are essential for a team to thrive.