Management

5 ways to end the year on a strong note
5 ways to end the year on a strong noteThere is only a month and a half left in 2015, and you may be wondering where time went. However, there is still time to finish out the year strong for your practice and your patients.
Which practice management reports should be examined? Which ones should be discussed with the team?
Which practice management reports should be examined? Which ones should be discussed with the team?During the recent American Dental Association meeting in Washington, D.C., Teresa Duncan, the insurance editor for Dental Products Report, took a few moments to reflect on some of the most frequently asked questions she gets during her lectures around the nation.
Why service beats product and why that matters in your dental practice
Why service beats product and why that matters in your dental practiceLast winter, my 2012 Mercedes convertible decided it did not like the cold weather.
The top 10 Dentrix features you probably aren't using
The top 10 Dentrix features you probably aren't usingIn 2003, my dental practice converted from an archaic DOS-based dental software to the impressive and robust Dentrix practice management software. To say the least, I was completely overwhelmed. Two years later, in 2005, I still felt like I hadn’t even scratched the surface of my new powerful software’s potential, so I applied to become a Certified Dentrix Trainer in order to learn everything there was to know about the Dentrix program.
How to help your office manager succeed
How to help your office manager succeedYou finally decided to hire an office manager to run the business side of your practice. You knew it was time, and thought your star front-office employee was ready to take over the position.
The biggest mistakes dentists make: Not crafting a new patient experience
The biggest mistakes dentists make: Not crafting a new patient experienceIf you haven’t created a compelling New Patient Experience, you’re making a mistake that could prevent you from building lasting relationships with patients you’ve worked so hard to attract to the practice.
Your top 13 scariest dental horror storiesThere are things that happen in a dental practice that would make The Walking Dead seem like a walk in the park. There are stories that could be told that would make Frankenstein think fire wasn’t so bad. We asked dental team members to tell us the stories that still make them shake their head and cringe … and plenty of them answered
Why it's critical to lead with vision and goals in the dental practiceWhen dentists ask me what it takes to be a good practice leader, I give them a simple answer: Vision. Only when you have a clear, specific idea of where you want to take your practice can you effectively plan your growth, make the best decisions and inspire staff.
Five things to do BEFORE you call the consultant
Five things to do BEFORE you call the consultantDon’t get me wrong, consultants are great. I hired several over my long career. I like them so much, I became one. But, before you make the call and sign the contract, there a few things you can do to jumpstart the process, or even delay your need for help for a while.
5 things to do BEFORE you call a consultantDon’t get me wrong, consultants are great. I hired several over my long career. I like them so much, I became one. But, before you make the call and sign the contract, there a few things you can do to jumpstart the process, or even delay your need for help for a while.