Management

4 ways to improve recall
4 ways to improve recallYou likely haven’t put much thought into improving your recall system. You rely on sending generic postcards to remind recall patients they’re due for an appointment, and you know your hygienist makes phone calls when she can.
6 myths and facts about electronic health records
6 myths and facts about electronic health recordsHaving spent my entire career in dentistry; different roles and responsibilities have allowed me to develop an appreciation of all areas of the dental practice and see how everyone must work together to create a both a positive working environment and patient experience.
5 steps to developing your team
5 steps to developing your teamYou can’t run your clinic alone. Whether you are a large center or a small clinic, you likely will need to manage both professional and support staff. You may need other dentists, specialists, hygienists, office managers and front desk personnel to be part of the team. This staff may come with a wide range of educational backgrounds and, depending on the individual positions, may require varying levels of supervision.
How to effectively manage multiple generations in the dental practice
How to effectively manage multiple generations in the dental practiceHow can you successfully be a “Gen Mix” manager? That’s the big question in Bruce Tulgan’s and Carolyn A. Martin’s book “Managing the Generation Mix: From Urgency to Opportunity.”
5 ways technology improves your dental practiceDo you ever wonder how you survived without all of the modern technologies we have today? With smartphones, tablets and laptops, we are able to access any information we want or need at virtually any time.
How you often react (and how you should react) when you're fired from the dental practice“Your job is being eliminated!” Those are words you never dream you’ll hear … but this is reality and you are really hearing, “You’re fired.” Your first thoughts are of shock. Why are they eliminating my job? I don’t get it. I work hard, get here on time, play nice with the other girls, and MY job is the one being eliminated? Are they joking? We all know that the “slacker” should be canned … and that’s not me!
The biggest mistakes dentists make: Waiting too long to achieve successI recently spoke with a new client who is doing extremely well. He wants to continue striving for greater success because he has no idea how long the growth will endure. This isn’t a pessimistic point of view but a realistic, strategic perspective. In the business world, the philosophy of accomplished CEOs is “strike while the iron is hot.” This dentist knows that everything changes, and that the best plan is for him to take advantage of a good situation while it lasts.
4 reasons patients don’t go forward with treatmentYour case acceptance rates are abysmal, and you have no idea why. You and your team members talk with your patients about the importance of going forward with treatment, yet most never do—even when you think they’re ready to schedule. members talk with your patients about the importance of going forward with treatment, yet most never do—even when you think they’re ready to schedule.
Data for dentists: How hard facts can help you grow your practiceDo you want your dental practice to grow? For a dental practice, growth comes from new patients. If you want to see growth, you must understand how new patients find your practice, what makes them schedule appointments and how you can ensure new patients show up for those appointments. You may think you understand the processes that take a new patient from spotting an ad to showing up in one of your chairs, but unless you have hard data to back up your assumptions, you may be wasting marketing dollars and losing potential patients.
The biggest mistakes dentists make: Relying on your accountant for your vision and goalsNote: Based on his extensive experience with dentists over the past 30 years, Dr. Roger P. Levin has authored a new book entitled The 31 Biggest Mistakes Dentists Make. Levin has authored a new book entitled The 31 Biggest Mistakes Dentists Make. His